It sucks as I had one August in my Yale YRD226 and it seemed to work well so then I bought 3 more of them which wasn't super cheap. I'll mess with it again when I get home as I'm out of town but that sounds promising. Moving to the zigbee module is an option of course, but August has nice features that would be lost. They have a new driver that should be out soon and they are expecting it to solve the status issues. I reached out to the developer and they were very helpful. I've never seen a company promote so many features (like auto optimizing wifi for example), only for their support people to always say "make sure you always keep auto optimize disabled." Oh and the "make sure you're not using the new was having a similar issue with my August lock. My #1 biggest issue with Ubiquiti is how it literally seems like half the settings or options on their devices are always meant to be disabled. Was about to just cancel that order and not use locks with C4 at all, but I'll mess with the Unifi settings just for fun when I get home next. I gave up ages ago and ordered the Zigbee modules from my Dealer, but that was almost 2 months ago and he says they are still on backorder. I'm still using Unifi APs just not their router anymore, so can't recall if those settings are AP specific or part of the router but I'll check. It's just with C4 where it doesn't, or rather it does for a day and then quits until I reboot the controller. The thing is though I have no issues using the August app, it works 100% of the time and always is responsive. I do have a Unifi network but actually just tossed my UDM Pro and replaced it with a different enterprise router as I was getting sick of Ubiquiti. August seems to be the only thing in my system sensitive to these things. I have a UniFi network, so your specific issues may be different, but mine had to do with multicast handling, IGMP and a UniFi specific setting called 'uplink connectivity monitor'. There's still an occasional cloud outage on the August side, but otherwise, they went from working for a week or so at a time to flawless for months. So, I had a ton of issues with my August locks, but after tinkering with my network settings, I think I've finally got them stable. It's also frustrating that the C4 app is not in sync, like it will show the front door as unlocked (which is true) but you use the C4 app to lock it, and then the C4 app shows the door is locked, when nothing happened, it's completely unlocked again and gives a false sense of security. It just never lasts and you're lucky if you make it more than 2 days before it just starts ignoring all the locks again. It's also so disappointing because when it does work, it works great, all locks respond within 3-5 seconds same with status updates. It's mainly the status it seems that just stops working so therefore the navigators don't work properly. Is there any way to do something via programming to have it manually refresh every hour or on a schedule or something? In addition, if I use programming to lock or unlock the door, that always works. Under programming there's no actions for this driver at all. The only thing I wanted to add is if my Dealer goes into Composer and under the August Gateway driver, there's a dropdown with "refresh" and choosing that instantly shows all the status of the locks and they all start working again. Disappointed that we no longer will be able to use locks as part of our C4 system, but anything else I can try before asking they remove them all from C4? My Dealer appears to be out of options and has basically just said lots of people have this issue (which I also see by searching this forum). My Dealer suggested switching the doors to ZigBee modules but I have almost $1k of August locks that are 6 months old so really not into swapping them especially as I was told by them August is supported before we went with C4. If I reboot the controller it works again for another couple of days, and then you notice the status is off and nothing works, so reboot again. It's 100% a C4 issue, as when you unlock or lock them, the connect bridge flashes and shows it, and the August app instantly shows the status and update. The problem is that it only works for a couple days, then no locks show the proper status, and using the navigators won't actually control the locks. We just got C4 and my Dealer mentioned there's August drivers for it so that's what we set up. I have 4 August Door Locks in my house that are 6 months old so not looking to replace them.
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